Buffalo Point Resort Centre is seeking motivated, experienced, organized, and dependable individuals to fill the seasonal position as a Front Desk Clerk.
The candidate(s) must have a cheerful outlook, be punctual, and hold a valid class 5 license. You will need to be able to work in a busy work environment and multitask.
Our preferred candidate(s) will be able to manage their time effectively, execute all assigned tasks to the highest quality, and have excellent communication and people skills.
- Provide top-notch customer service to all visitors
- Answer telephone, relay calls and messages; provide information on resort facilities and services
- Process cabin rental reservations, cancelations, changes, and payments
- Process golf course tee times, cancelations, changes, and payments
- Balance cash and complete various cash out forms
- Use various computer software to complete tasks
- Work as a team with other departmental staff of the Resort Centre for events
- Follow emergency and safety procedures
- Other duties as assigned by the Resort Centre Manager
- Previous customer service in a challenging and demanding environment
- Golf Clubhouse experience an asset but not required
- Excellent time management skills and high attention to detail
- Capable of remaining calm and work effectively under pressure
- Ability to work independently or as part of a team
- Able to work various shifts including weekends
- Clear and concise communication skills
- Smart Choices or the ability to get it within 2 weeks of hiring date
- Maintain a safe working environment
- Understand, adhere to, and enforce Policies and Procedures, Confidentiality Guidelines, Emergency Procedures, and Health and Safety Standards for all guests, and staff
- Current WHMIS, First Aid Level 1 and any other certifications would be considered an asset but are not required
- Remuneration is dependent on experience
- Position open until filled.
- Forward your resume, including cover letter to email@example.com with ‘Seasonal Front Desk Clerk’ as the subject header.
We thank all candidates for their interest, however only those selected will be contacted for an interview.